After Hours Calls/Urgent Care

As pediatricians and parents, we know that having 24 hour a day access to health care advice is very important.

Remember, if your child’s illness or injury is life-threatening, call 911.

Calls about mild illnesses and non-urgent concerns can usually wait until the next morning.  We have home care advice and a symptom checker available here.  Please call the office between 8:00am-6:00pm Monday-Friday and 9:30am-12:00pm on Saturdays for non-urgent medical advice and to schedule appointments.

If you have a non-critical question, you can send a message to us via our portal. Please allow up to three business days for a response.

ALWAYS call if you have an urgent concern regardless of the time of day.

After hours, please call 206-368-6080. This is our main phone number, which will be answered by our answering service. The nurse will return your call within 30 minutes. If you do not receive a call back within 30 minutes, please call our office again.

2016 Policy Updates:

Our after hours telephone triage consultation service will put you in touch with a pediatric-trained triage nurse at Seattle Children’s Hospital. Our office is charged for each call placed to this nurse triage service. In order to offset this expense, effective March 1, 2016, we will begin charging $10.00 per call which is a portion of this fee, Your insurance will not be billed for this fee and it will be your responsibility.

If it is determined that your child needs to be seen by a doctor before morning, you may be referred to the Seattle Children’s Hospital Urgent Care Clinic at the Seattle, Everett, Federal Way or Bellevue location (Monday-Friday 5pm-10:30pm, Saturday, Sunday  11am-8pm), or the Emergency Room at Seattle Children’s Hospital (24 hours, 7 days a week). This link  can also be a help, for you, to decide if you should go to the or Emergency Room or Urgent Care Clinic. Emergency or Urgent Care guide.

If you know you want your child seen in the Seattle Children’s Hospital Urgent Care Clinic please call for an appointment at (206) 987-2211. They also offer online scheduling here:

Please have the following information available when you call:

  • Your child’s main symptoms
  • Any chronic disease or health problem
  • Your child’s temperature, if he or she is sick
  • Your child’s approximate weight (for calculating drug dosages)
  • The names and dosages of any medicines your child is taking
  • Your pharmacy’s phone number
  • Your questions – it is a good idea to write them down.

To leave a message for our office staff after hours, please call 206-368-6080.