After Hours Calls/Urgent Care

As pediatricians and parents, we know that having 24 hour a day access to health care advice is very important.

Remember, if your child’s illness or injury is life-threatening, call 911.

Calls about mild illnesses and non-urgent concerns can usually wait until the next morning.  Please call the office between 7:30am-6pm Monday-Friday and 9:30am-12pm on Saturdays for non-urgent medical advice and to schedule appointments.

ALWAYS call if you have an urgent concern regardless of the time of day.

Beginning November 1, 2011, North Seattle Pediatrics will bill your insurance company for calls made after hours and on the weekends.  Most insurance companies will cover a portion or the entire fee; however you will be resposible for any remaining balances.

After hours, please call 206-368-6080. This is our main phone number, which will be answered by our answering service. The nurse or physician will return your call within 30 minutes. If you do not receive a call back within 30 minutes, please call our office again.

If the physician on call determines your child needs to be seen by a doctor before morning, you may be referred to the Seattle Children’s Hospital Urgent Care Clinic at the Seattle, Mill Creek or Bellevue location (Monday-Friday 5pm-10:30pm, Saturday, Sunday or Holidays 11am-8pm), or the Emergency Room at Seattle Children’s Hospital (24 hours, 7 days a week).

If you know you want your child seen in the Seattle Children’s Hospital Urgent Care Clinic (walk-in clinic) more information can be found at :

http://seattlechildrens.org/clinics-programs/urgent-care-clinic

Please have the following information available when you call:

  • Your child’s main symptoms
  • Any chronic disease or health problem
  • Your child’s temperature, if he or she is sick
  • Your child’s approximate weight (for calculating drug dosages)
  • The names and dosages of any medicines your child is taking
  • Your pharmacy’s phone number
  • Your questions – it is a good idea to write them down.

To leave a message for our office staff after hours, please call 206-368-6080. Our answering service will forward your message to us the morning of the next business day.